{"id":7456,"date":"2024-08-20T13:09:21","date_gmt":"2024-08-20T11:09:21","guid":{"rendered":"https:\/\/yerbajo.com\/terms-and-conditions-of-purchase\/"},"modified":"2024-10-10T21:54:22","modified_gmt":"2024-10-10T19:54:22","slug":"terms-and-conditions-of-purchase","status":"publish","type":"page","link":"https:\/\/yerbajo.com\/en\/terms-and-conditions-of-purchase\/","title":{"rendered":"Terms and conditions of purchase"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7456\" class=\"elementor elementor-7456 elementor-1629\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46ca1b5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"46ca1b5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;wdt_bg_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_position&quot;:&quot;center center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb19dc5\" data-id=\"cb19dc5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f136fef elementor-widget elementor-widget-text-editor\" data-id=\"f136fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><b>CONDITIONS OF PURCHASE<\/b><\/p>\n<ol>\n<li> <b> Seller Identification: <\/b><span style=\"font-weight: 400;\">Products sold on <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com <\/b><\/a><span style=\"font-weight: 400;\">are marketed by <\/span><b>Mar\u00eda Pilar Jim\u00e9nez Gazulla<\/b><span style=\"font-weight: 400;\"> with NIF <\/span><b>25169152E<\/b><span style=\"font-weight: 400;\"> and domiciled at <\/span><b>Coso 127, Zaragoza 50001<\/b><span style=\"font-weight: 400;\">.<br><br><\/span><\/li>\n<li><b>  Purchase process:<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The user will select the desired products and add them to the cart.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Before confirming the order, the user must review the details and accept the terms and conditions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prices shown include applicable taxes (VAT).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirmation of the order implies acceptance of the purchase by the user.<br><br><\/span><\/li>\n<\/ul>\n<ol start=\"3\">\n<li><b>  Size verification:<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>It is the customer&#8217;s responsibility to verify the correct size using the sizing chart provided on each product page.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case the customer orders an incorrect size, <\/span><b>the return shipping costs and the new shipping costs to receive the correct size will be borne by the buyer.<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will not accept returns of products that have been used or are not in their original packaging.<br><br><\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li> <b> Methods of payment: <\/b><span style=\"font-weight: 400;\">At <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com <\/b><\/a><span style=\"font-weight: 400;\">we accept the following forms of payment:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Credit\/debit card<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bank transfer<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bizum<br><br><\/b><\/li>\n<\/ul>\n<ol start=\"5\">\n<li><b>  Shipping and delivery:<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipments will be made within mainland Spain and other international destinations indicated.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The usual delivery time is 5 working days for the Peninsula and 10 days for international shipments.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping costs will be indicated in the purchase process and will depend on the destination.<br><br><\/span><\/li>\n<\/ul>\n<ol start=\"6\">\n<li><b>  ORDER CANCELLATION<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The customer may cancel his order <\/span><b>as long as the product has not been shipped<\/b><span style=\"font-weight: 400;\">.\nPara proceder a la cancelaci\u00f3n, deber\u00e1 ponerse en contacto con nosotros a trav\u00e9s del correo electr\u00f3nico   <\/span><b>[Email de contacto]<\/b><span style=\"font-weight: 400;\">  as soon as possible, indicating the order number and the reason for cancellation.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the order has already been shipped, the customer must wait to receive the product and proceed in accordance with the section on <\/span><b>Returns<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>It will not be possible to cancel<\/b><span style=\"font-weight: 400;\"> orders for customized products or artwork orders that have already been initiated.<br><br><\/span><\/li>\n<\/ul>\n<ol start=\"7\">\n<li><b>  RETURNS<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The customer has the right to return the products purchased at <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com<\/b><\/a><span style=\"font-weight: 400;\"> within a period of <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of receipt of the order, provided that the products have not been used, are in their original condition and retain their original packaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No returns of products or custom orders will be accepted unless they have manufacturing defects.<\/b><span style=\"font-weight: 400;\"> unless they present manufacturing defects.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To initiate the return process, the customer should send an email to <\/span><a href=\"mailto:pedidos@yerbajo.com\"><span style=\"font-weight: 400;\">pedidos@yerbajo.com<\/span><\/a> <span style=\"font-weight: 400;\">indicating the order number and the products you wish to return.\nSubsequently, you will receive instructions for the return shipment. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The return shipping costs will be borne by the customer, except in cases where the product has manufacturing defects or errors attributable to <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>In the case of returns due to an error in the choice of size, the cost of both the return and reshipment will be borne by the customer.<br><br><\/b><\/li>\n<\/ul>\n<ol start=\"8\">\n<li><b>  REFUND<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the return has been received and it has been verified that the products are in their original condition, the corresponding amount will be reimbursed.\nThe refund will be made within a maximum period of   <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the reception of the returned products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reimbursement will be made through the same payment method used by the customer when making the purchase, unless another method is expressly agreed upon.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>We will not reimburse<\/b><span style=\"font-weight: 400;\"> the original shipping costs of the order, with the exception of those cases in which the return is due to an error on the part of <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com<\/b><\/a><span style=\"font-weight: 400;\"> or due to defects in the products received.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case of return due to error in the size, the customer will assume the costs of <\/span><b>return and shipping costs of the new product<\/b><span style=\"font-weight: 400;\"> as established in the size verification policy.<br><br><\/span><\/li>\n<\/ul>\n<ol start=\"9\">\n<li> <b> Product warranty: <\/b><span style=\"font-weight: 400;\">All products sold on <\/span><a href=\"http:\/\/www.yerbajo.com\/\"><b>www.yerbajo.com <\/b><\/a><span style=\"font-weight: 400;\">have a 2-year warranty in accordance with Spanish consumer and user regulations.<br><br><\/span><\/li>\n<li> <b> Customer Service: <\/b><span style=\"font-weight: 400;\">For any doubts or questions about products, services or the purchase process, you can contact us at the following e-mail address. <\/span><b>hola@yerbajo.com <\/b><span style=\"font-weight: 400;\">or by phone <\/span><span style=\"font-weight: 400;\">604 976 674.<br><br><\/span><\/li>\n<li><b>  Jurisdiction and applicable law:<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These conditions of purchase are governed by Spanish law, in particular by the General Law for the Defense of Consumers and Users and the regulations applicable to electronic commerce.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of any conflict or discrepancy in the interpretation or execution of these conditions, both parties agree that any dispute shall be submitted to the <\/span><b>courts and tribunals of the domicile of the consumer<\/b><span style=\"font-weight: 400;\">if the latter acts as such in accordance with the definition established in the applicable regulations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event that the buyer is not a consumer, both parties, expressly waiving any other jurisdiction to which they may be entitled, agree to submit to the courts and tribunals of <\/span><b>courts and tribunals of Zaragoza <\/b><span style=\"font-weight: 400;\">for the resolution of any dispute or conflict that may arise.<\/span><\/li>\n<\/ul>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONDITIONS OF PURCHASE Seller Identification: Products sold on www.yerbajo.com are marketed by Mar\u00eda Pilar Jim\u00e9nez Gazulla with NIF 25169152E and domiciled at Coso 127, Zaragoza 50001. Purchase process: The user will select the desired products and add them to the cart. Before confirming the order, the user must review the details and accept the terms [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7456","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/pages\/7456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/comments?post=7456"}],"version-history":[{"count":9,"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/pages\/7456\/revisions"}],"predecessor-version":[{"id":7862,"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/pages\/7456\/revisions\/7862"}],"wp:attachment":[{"href":"https:\/\/yerbajo.com\/en\/wp-json\/wp\/v2\/media?parent=7456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}